About Us

 

QuickBooks Merchant Service and Innovative Merchant Solutions
Innovative Merchant Solutions, a wholly-owned subsidiary of Intuit, is a leader in the bankcard processing industry. QuickBooks Merchant Service is provided by Innovative Merchant Solutions, LLC, an Intuit company. We are proud to be the processor of choice for over 120,000 merchants, handling over $5 Billion in volume annually. Our reputation has been built not only on our high-tech solutions, but also on our award-winning customer service. Our founders have won the following customer service awards:

Winner of the Arthur Andersen Award for Best Business Practices in Customer Satisfaction
Winner of the Ernst and Young Entrepreneur Award
An Intuit Company
In 2003, Innovative joined forces with Intuit Inc., the small-business experts and makers of QuickBooks, Quicken, and TurboTax. A Fortune 500 company founded in 1983, Intuit's "Right for My Business" strategy delivers industry-specific business management solutions.

We are proud to help over 25 million customers better manage their personal and small business finances.
We employ over 7,000 small business experts, in 13 states and internationally – every one of us focused on helping you manage your business more efficiently.

What We Offer
Simply put, we help merchants meet and exceed their business objectives. We have a complete line of products and services tailored to suit the bankcard processing needs of virtually any business. We structure programs that help you maximize your profits, and ease the pressures normally associated with "watching the bottom line."

Industry Leaders in Customer Service
We believe that first-rate service organizations can only be built by providing the best customer support in the industry. Our merchant experts are highly trained to answer all questions pertaining to bankcard processing activity, including: chargebacks, managing risk, terminal procedures, and software issues. Plus, our merchant experts can help you become a better merchant by explaining processing procedures such as how to reduce charge-backs.

We are available around the clock, every day of the year – 24/7/365.
All calls are answered by a LIVE merchant expert within 30 seconds.

Getting Started is Easy
Because we maintain liberal approval guidelines we can offer non-cash processing solutions for virtually any business type, including: eCommerce, wholesale, restaurant, and retail establishments.

In addition, we give our customers peace of mind knowing that all merchant accounts are reviewed for potential risk situations. This includes transaction reviews for credit card fraud, plus assistance with retrieval and chargeback.

Our easy online application process takes about 10 minutes to complete.
Accounts are usually approved within 48-hours.
Our approval rate is 98% – one of the highest in the industry.
Getting Started is Easy!
 
QuickBooks Merchant Services is backed by Intuit, the makers of QuickBooks, Quicken, and TurboTax
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