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1. What is a merchant account? To accept credit cards from your customers, you must establish a merchant account. A merchant account enables your business to accept credit card payments from your customers either in person, by mail/phone, or over the Internet for the sale of your products. |
2. How do I apply for QuickBooks Merchant Service? The application is easy to complete and submit. The application process takes about 5 to 10 minutes. Important: If there is no activity on your online application for more than 15 minutes, it will be automatically cancelled for your protection and you'll have to begin the application process again. Click here to apply. |
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4. How do I find out the status of my application? If you've already applied and have questions on the status of your application, send an e-mail message to app-status@intuit.com. Include your application number, business name, address, and the e-mail address used in your application. |
5. How long does the application-approval process take? Once your application is submitted, it will be reviewed by our credit underwriting department. In most cases, you will receive a decision on your application within two business days (often quicker). We will contact you via e-mail with a decision. Occasionally, a business will be asked to supply additional information in order for us to arrive at a decision. After receipt of any additionally requested information, you will be notified of a decision within one to five additional business days. Upon application approval, your new merchant account must be activated at the bank and throughout the credit card processing network. This takes up to two more business days. You will receive another e-mail notifying you when your account has been activated. Once your account has been activated, you can start processing credit cards in QuickBooks. |
6. Can I keep my existing bank account? Yes, you can have your credit card payments deposited into any business bank account that accepts electronic funds transfers. |
7. Do I need a business checking account? EcoQuest Dealers established as a sole proprietor can have a personal checking account with the sole proprietor name pre-printed on the signed VOIDED check. For example: John Doe Purifiers can submit a pre-printed check with the name John Doe. EcoQuest Dealers established as a Corporation or Limited Liability Company must have a business checking account and the business name must match the name on the Merchant Application, and it must be pre-printed on the signed VOIDED check. |
8. Will I need to purchase any additional equipment or a terminal? No. Your QuickBooks software contains everything you need to process credit cards upon approval. If you would like to take advantage of lower, card-swiped rates, you can purchase our optional card reader, sold separately, for a one-time fee. |
9. What is Virtual Terminal Plus and how does it work? Virtual Terminal Plus is a feature of the QuickBooks Merchant Service which allows you to process credit card transactions anywhere you have an Internet connection - such as at a trade show, on the road, or at home. |
10. Is there Automatic Credit Card Billing? Yes. You can easily set up recurring charges to your customer's credit card for weekly, monthly, quarterly, or other recurring charges. You must receive authorization from your customer first. |
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| QuickBooks Merchant Services is backed by Intuit, the makers of QuickBooks, Quicken, and TurboTax | |
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